As of July 1, 2026 all evaluations will be done using the new HSN App
We require a minimum of 48 hours’ notice to cancel or reschedule your evaluation. Evaluations that are canceled with less than 48 hours’ notice or marked as a no-show are not eligible for rescheduling. In these cases, a new evaluation must be booked at a cost of $299.
During the evaluation, you are required to share your screen, which means you need to be on a desktop, laptop, or other device that allows you to easily share your screen. Not being able to do so will result in a deduction of points.
What to Review
[NEW HSN App] Steps To Take For the Evaluation
Review HSN App Training Videos for the Evaluation
24 Hours Before the Evaluation
- Email your evaluator a reminder 24 hours before your scheduled call. Video
- Set up your “Demo Client” in the HSN App: Clear out any practice content on the calendar in the profile and add biometrics (can be done before the eval or after).
After the Evaluation within 24 Hours
- Add your client’s habit and goals to your demo client in the app.
- Update the client identity statements.
- Add the client’s biometrics if not already done.
- Send your “After the Initial Consultation” video message in the demo client message thread. Example Video
- Send your weekly follow-up video message in the same message thread. Example Video
- Schedule the follow-up meeting reminder on your demo client’s calendar for the day of your evaluation.
- Add your notes to the Initial Consultation Form in the Notes Section of the Demo Client profile.
[NEW HSN App] Tips To Prepare
- Practice Screen Sharing on Zoom– you will screenshare the Individual Coaching Handbook and the PDF going over how to use the HSN App.
- Have these up on the screen:
- Review the cancellation policy below (48 hour notice)
- Review the FAQ’s below for additional support
We require a minimum of 48 hours’ notice to cancel or reschedule your evaluation. Evaluations that are canceled with less than 48 hours’ notice or marked as a no-show are not eligible for rescheduling. In these cases, a new evaluation must be booked at a cost of $299.