CrossFit 1836 gym owner, Mat Koym and nutrition coach, Sara Koym have successfully managed to grow and retain 44 nutrition clients through the covid-19 lockdown.
“HSN has made all of this possible for us. We have been open 9+ years and have tried multiple ways to help our members with nutrition. HSN provides EVERYTHING we need to be successful.” – Mat, Owner
Read more about this motivated husband and wife team below!
What led to the success of your nutrition program?
Goal setting, consistency and repeating what works while trying to avoid things that are a time and/or energy drain. We set S.M.A.R.T. (Specific, Measurable, Achievable, Relevant, Timebound) Goals every month with our clients and for the program. The HSN App plus 14+ straight nutrition calls with our Mentor have both been gamechangers!!
How have you managed to grow your business to 44 clients and what has helped you retain those clients even through COVID?
As a whole we have grown our Nutrition Program by offering it to members from day 1. It is beneficial to everyone. The person who is wanting to lose weight, get off meds, add muscle, live longer and/or just make it up a flight of stairs without being winded will benefit from improved nutrition. It is next to impossible to get in our gym without some sort of nutritional guidance. Through the COVID-19 lockdown we have had group “coffee calls”, asked for and published member testimonials, bi weekly zoom meetings for current clients, more testimonials, and free nutritional seminars. We have also provided additional nutrition support though our Stay Fit, Kingwood Facebook Group. We have tried our best to help everyone get better through the craziness.
What actions are you taking to manage all of your clients even while working in another career?
Schedule, schedule, schedule. We always schedule their next appointment a month out and give regular reminders through the HSN App. We have found they are more likely to attend a preset meeting. Trying to get them scheduled the week of is a recipe for frustration. Setting up blocks of time and sticking to them makes juggling multiple jobs and family possible.
If you could give advice to a gym owner or nutrition coach running a nutrition program what would it be?
Join the HSN family. Stay consistent, use the HSN app and listen to your mentor. If you are a gym owner. Find a nutrition coach. If you are a nutrition coach. Focus on nutrition.
How has adding nutrition coaching to your facility affected your gym?
Results! People get results. They PR more often and their goals of weight loss or weight gain are met quicker. Financially it has provided a great stream of income that continues to provide more and more opportunities.
Please provide any additional information you would like to include
HSN has made all of this possible for us. We have been open 9+ years and have tried multiple ways to help our members with nutrition. HSN provides EVERYTHING we need to be successful. Use the information you are given, post the content consistently and anyone can have a successful nutrition program at their gym. It is not easy but it really is that simple.